What matters in healthcare AI
Patient and research data often has to be processed inside the EU, and procurement and ethics reviews ask the same questions: where exactly is the data, who operates the systems, and who else shares them. Sapience answers with infrastructure rather than policy statements.
- EU data residency. Customer data is processed and stored on Sapience systems in Bratislava, Slovakia. Sapience does not replicate customer data outside the EU; backup and replication arrangements are defined in the contract.
- Single-tenant isolation. Dedicated compute, storage and network with hardware-level segmentation; private clusters on request.
- Encryption. TLS 1.3 for all data in transit, AES-256 for all data at rest, encrypted NVMe on every node.
- European jurisdiction. Operated by European entities under European law, with no dependency on US hyperscalers for compute, storage or networking.
Typical workloads
Training and fine-tuning models on imaging, clinical text or research datasets; serving models inside clinical or research applications; and running pipelines that combine AI with simulation and visualisation. Fine-tuning and inference usually run on RTX PRO 6000; large training programmes on HGX B300.
Compliance status, stated plainly
| Framework | Status |
|---|---|
| GDPR | Applies · operated under EU law |
| EU AI Act | Applies · operated under EU law |
| ISO 27001 | Certification in progress |
| SOC 2 Type II | Certification in progress |
A certification is listed as in progress until the audit is complete. Ask for the security overview and data-processing terms through the security page.
Healthcare questions.
Anything else: sales@sapienceai.eu or +421 233 329 562.
Where is patient data processed and stored?
On Sapience systems in Bratislava, Slovakia. Sapience does not replicate customer data outside the EU; backup and replication arrangements are defined in the contract.
Can we have a cluster nobody else uses?
Every cluster is single-tenant by default. A private cluster with contractual data residency is available where isolation from other customers is required.
Is Sapience ISO 27001 certified?
Not yet: ISO 27001 and SOC 2 Type II certification are in progress. We state the status plainly and answer security questionnaires in writing.
Will you complete our vendor assessment?
Yes. Vendor assessments and data-residency questions are answered in writing by the engineers who run the infrastructure.
Have a security questionnaire?
Send it over with your workload. Answers come in writing from the people who run the infrastructure.